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Customer satisfaction driving businesses forward
How to handle negative feedback?
How QR code helps engagement in tourism during COVID
Customer satisfaction driving businesses forward
11/11/2020
Rade Gusic
As businesses navigate the “New normal”, and try implementing all the new norms, adjusting their modus operandi to the situation, soliciting feedback and increasing customer satisfaction, now more than ever will not only influence businesses bottom line, it will determine it.
How to handle negative feedback?
11/27/2020
Rade Gusic
In a high traffic, data driven society, where the strength of feedback resonates in such manner it can make or break a business, the way we approach to and deal with negative reviews and feedback becomes key.
How QR code helps engagement in tourism during COVID
Rade Gusic
In the post pandemic era, one of the solutions to guest engagement might be found in QR Code
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