As businesses navigate the “New normal”, and try implementing all the new norms, adjusting their modus operandi to the situation, soliciting feedback and increasing customer satisfaction, now more than ever will not only influence businesses bottom line, it will determine it.

In a high traffic, data driven society, where the strength of feedback resonates in such manner it can make or break a business, the way we approach to and deal with negative reviews and feedback becomes key.

In the post pandemic era, one of the solutions to guest engagement might be found in QR Code